NLP
What is NLP? A very good question that deserves a good answer.
Here are some answers that I have heard and read:
- Neuro (of the mind and nervous system); Linguistic (of the structure
of our communication and influencing); Programming (how we unconsciously
do what we do)
- The study of the structure of subjective experience
- A technology that helps people to consistently achieve their
goals
- An attitude of wanton curiosity together with a methodology
of modelling that leaves behind a trail of tools and techniques

Richard Bandler and John Grinder |
NLP began in the early 1970s when
two Americans, a mathematician called Richard Bandler and
linguist John Grinder, asked themselves a simple but fascinating
question: "What is it that makes the difference between somebody
who is merely competent at any given skill, and somebody who
excels at the same skill?"
Several extraordinary therapists that
Bandler and Grinder studied had amazing success with their
clients. They decided to build models of the linguistic and
behavioral patterns of three of them: Virginia Satir, Milton
Erickson and Fritz Perls. When they applied these models to
their own work they found that they got excellent results
too. Because these models were simple enough to be taught
it enabled many people to learn powerful change techniques
quickly and relatively easily. |
Modelling
I believe that the essence of NLP is modelling. Seeking
to answer the question 'how do you do that?' Being curious and open-minded
rather than judgmental and dogmatic. Modelling what works and modelling
what doesn't. Seeking out the difference that makes the difference.
In coaching it may mean modelling how you are when
you are at your best. Developing a more in-depth understanding of
those 'good days' so you can have more of them. In therapy that
may mean modelling how you do your problem ... understanding how
you know when to do it, what you do, what skills and abilities you
utilize to do it. Perhaps there are certain situations (experienced
or imagined) where you (or someone else) don't do the problem ...
how do you not do it and what do you do instead? Looking at things
from different perspectives can cause emotions to spontaneously
release, realizations about beliefs that no longer serve you, different
ways to be a more authentic and effective you.
Presuppositions of NLP
The following are some of the "presuppositions''
or useful assumptions that NLP modelling has shown to help therapists
and coaches work effectively with their clients:
| Presupposition |
Supporting ideas |
The map is not the territory |
A map is a practical resource
which helps us to find our way around. For a map to be useful
it needs to change the size and reduce the complexity to a
level which helps the user. Maps for different purposes can
look very different: a road map, ordinance survey map and
tube map for example. We get used to the maps that we use
and it is sometimes a surprise and frustration when reality
seems to be different from what we expected: roadworks, unexpected
boggy bits, or stations that look far apart but are only a
few minutes walk above ground.
In life we go around making mental maps (or models) to help
us make sense of our experiences. Beliefs about how people
and systems work help us to choose what to do next. These
generalisations may come from our own experiences or have
been accepted from those around us. Just as a tourist map
can point us to areas of interest our mental map draws our
attention to certain information from our experience of the
world - distorting it. Because we experience the world in
that way it can seem like that is the way it is, the only
way it can be - our reality.
When we realise that the map is not the territory it gives
us the option of changing the map. And when the map changes,
so does the reality of our experience. |
People are doing the best
they can given the choices available to them |
If someone is behaving in
a way which you perceive as 'bad' does that make them a bad
person? According to you, perhaps. Would their mum agree?
The values that drive their behaviour may well be different
to yours. They may or may not be aware of what these values
are ... perhaps thinking they can't help their reactions.
Perhaps even judging themselves (or part of themselves) as
'bad' for doing what they do.
Is this kind of judging of behaviour useful? In some contexts
such as in court it is essential in order to protect others
from the consequences of future actions. In a therapy or coaching
context it is more useful to assume that people are always
doing their best ... given the choices that they perceive
are available to them. The mindset becomes exploratory rather
than categoric, collaborative rather than judgemental.
Accept the person, help them gain more choices, change the
behaviour. |
Underlying every behavior
is a positive intention |
Every behaviour? Always? Maybe,
maybe not. But is this a useful belief to start out with?
Let's consider the extreme case of someone who says that
a part of them wants to commit suicide. What could be the
positive intent of such a seemingly destructive thing? Well
perhaps it shows that, at least in this area of life, the
person can choose, that they have power over themselves and
their life? Perhaps it is to stop them being a burden to others
and help the people around them have more freedom in their
life? Perhaps it is to end some suffering, gain relief and
feel better? Perhaps it is to punish the person and give them
what they deserve so they can feel that justice has been done?
Rather than arguing against the behaviour this approach helps
build understanding and rapport. From here it is much easier
to explore other ways of gaining the positive benefits without
the negative consequences. |
There is no failure - only feedback |
OK, so it is possible to fail
your driving test. But does that mean you have failed? Or
could you have just succeeded in finding some areas for further
improvement?
There is a saying in NLP, "If you always do what you have
always done, you will always get what you have always got".
If you are attempting to get a certain outcome and it just
isn't happening then you can always work longer or harder.
If, however, these don't work either (or if they are just
a bit boring!) then it might be time for a re-think. And if
you don't know what else there is to do then anything is probably
as good as anything else - perhaps you can get some more information
that way? This is the attitude of wanton experimentation ...
what's the worst that could happen anyway? |
The meaning of our communication
is the response we get |
Have you ever innocently said
something to someone and had them blow up in anger or run
off in tears? If we communicate a message to another person
and they react in an unexpected way then we can always blame
them for not understanding what we meant ... but how useful
is that map going forwards? Alternatively we can take their
response as feedback and design our next question to gather
more information about, say, their reaction.
People are always communicating, verbally and non-verbally.
Research shows that only 7% of the meaning of our communication
is through words. The rest of the communication process takes
place through body language, tone of voice and the various
signals words cannot convey. That's means that 93% of what
we communicate is not from our words! Excellent communication
is about your whole self. By working on your stuff and developing
your ability to be authentic - even when under pressure -
you are increasing your power of communication and influence. |
Return to 'Change techniques' |